android - apk with different certificate -


i'm facing problem certificates, 2 weeks ago made backup of pc, save project , key.jks in different computer i'm trying upgrade app says this:

upload failed

you uploaded apk signed different certificate previous apks. must use same certificate.

your existing apks signed certificate(s) fingerprint(s):

[ sha1: 90:f7:82:f9:c0:52:98:d7:ea:f9:9c:79:b9:00:1d:61:7e:5b:c5:06 ]

and certificate(s) used sign apk uploaded have fingerprint(s):

[ sha1: 7b:67:d7:7b:c6:eb:53:49:94:41:86:89:c0:7a:2b:89:5b:0b:ac:a8 ]

is there way can fix problem, app has active users , don't want loose them

you cannot update apps, if lost apk key. said on google's official guide, why soo important save api keys.

you try , contact google play service, doubt you'd positive respond or respond @ all. best delete app , re-create , post it.

otherwise, can leave there , won't able update without original key.

here official site signing application:

warning: keep keystore , private key in safe , secure place, , ensure have secure backups of them. if publish app google play , lose key signed app, not able publish updates app, since must sign versions of app same key.


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